Use predictive technologies to reduce the frequency and duration
of device downtime and application outages.
Predictive management, even when a device is not connected to the network, ensures optimum service time on all devices.
Resolution profiles resolve escalated issues with a single click, reducing MTTR drastically. New profiles can be created in minutes.
You receive an issue resolution database that is already customized to your business, but you can modify it further to boost autonomic resolutions.
You can integrate the platform with popular service management software, remote support tools, ticketing systems, and CRM software, so you can manage everything from a single console.
Reconstruct the dashboard without having to turn to a programmer. Simply choose what items you want on screens and pick your colors. Or, just call us for a more personalized console.
Non-polled implementation ensures there is no repeated checking of your managed devices for incidents.
Advanced preventive maintenance schedule runs without disturbing the user, and reschedules when cancelled.
Support PCs, laptops, tablets, smart phones, servers, and other consumer electronics on Windows, Android, or iOS.